Refund Policy

Payment Processing

Payments are processed by Paddle, our Merchant of Record. Paddle handles billing, sales tax, currency conversion, and refund processing. Your payment contract is with Paddle rather than directly with StatementFlow.

14-Day Refund Window

If you are not satisfied with a Purify subscription, you may request a full refund within 14 days of the initial subscription purchase.

How to Request a Refund

You can request a refund in either of these ways:

• Email hello@purify.verifly.pro with your account email and the reason for the request.
• Contact Paddle through the payment receipt email you received when you subscribed.

Refund Timeline

Once approved, a refund is typically processed within 5–10 business days, depending on the payment method and financial institution. Refunds go to the original payment method.

Cancellations

You may cancel at any time. Paid access continues through the current billing period, after which the account returns to the Free plan.

Contact

For billing or refund questions, contact hello@purify.verifly.pro.